Availability — the percentage of time the CDN correctly serves user requests. This is the fundamental reliability metric of a provider.
The practical difference between availability levels:
Availability
Downtime per year
99,0%
87 hours
99,9%
8,7 hours
99,99%
52 minutes
Even brief outages directly impact revenue, reputation, and search rankings — Google takes site availability into account when ranking pages.
What do the availability charts show?
Availability trend chart (HTTP/HTTPS) — reveals brief outages that do not always appear in providers' official reports. A divergence between HTTP and HTTPS lines may indicate SSL termination issues on specific nodes.
Cities with low availability — locations with unstable CDN node operation. An incident in a specific city may be invisible in aggregate statistics, but can be critical for the local audience.
Providers with low availability — a comparative reliability ranking. Shows how closely the declared SLA matches real-world independent monitoring data.