Availability — the percentage of time the CDN correctly serves user requests. This is a basic indicator of provider reliability.
The practical difference between availability levels:
| Availability | Downtime per year |
|---|---|
| 99,0% | 87 hours |
| 99,9% | 8,7 hours |
| 99,99% | 52 minutes |
Even brief outages directly impact revenue, reputation, and search rankings — Google takes site availability into account when ranking pages.
Availability chart (HTTP/HTTPS) — lets you see short-term outages that don't always make it into official provider reports. A discrepancy between HTTP and HTTPS may indicate SSL termination issues at individual nodes.
Cities with low availability — locations with unstable CDN node operation. An incident in a specific city may be invisible in overall statistics but critical for the local audience.
Providers with low availability — a comparative reliability ranking. Shows how well the declared SLA matches real independent monitoring data.